Return Policy 

Your satisfaction is our top priority. If for any reason our product does not meet your expectations, you may return unworn items within 30 days of the original purchase date for a refund or credit to your original form of payment, less the original shipping and handling charges. Returns received 31-90 days after purchase will be issued a merchandise credit. Items priced at $29.99 and under can be returned for merchandise credit only. Aerosoles reserves the right to refuse any return or to amend this policy at any time without notice. The foregoing return policy is subject to applicable law.
Valid on orders placed 10/12/18 to 11/12/18 and shipped within the Contiguous United States only. Simply attach the prepaid UPS return label provided with your order to your return package. Aerosoles will not refund or credit the amount of return shipping or postage if your return is sent by any other shipping method.

UPS return labels cannot be used on returns from Hawaii, Alaska, APO/FPO addresses, US Territories or from any address outside the United States. Returns from these locations should be sent postage prepaid using a shipper of your choice to the address below. Aerosoles will not refund or credit the amount of return shipping or postage.

For orders placed before 10/12/18 or after 11/12/18 the below cost will be deducted from your credit or refund when using the provided UPS prepaid return label.
1 item returned $7.25
2 items returned $9.35
3 items returned $11.50
4 or more returned $13.75
Send returns to:
Aerosoles Ecommerce
c/o DMG Fulfillment
207 Meadow Road
Edison, NJ 08817
Once our Fulfillment Center has received and inspected your return, your credit will be issued and an email confirmation will be sent to you indicating your return is completed. Please allow 7-14 days (including shipping time) for your return credit to appear on your credit card account.
We do not offer exchanges for online or phone orders as there is no guarantee we will have the item you want when your return is received & processed. We do offer Free Shipping if you place a new order when returning a previously purchased item in accordance with our return policy. Please call our Customer Service Department at 1-800-798-9478 to place a new order with Free Shipping for the style & color you want. Then simply follow the instructions above for the item you would like to return. Please note, when you place a new order and return an item you will see two postings to your credit card account; one for the new order & one for the credit of the returned items.